Organizational & Process Management

HQMS - All-In-One software to track and resolve business and process related issues.

  • Corrective Action (CAPA)
  • Document Control
  • Training Management
  • Audit Management
  • Non-Conformance
  • Calibration
  • Supplier Management
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HQMS Enterprise Quality Management

Issue & Action Management

Target any problem, identify the cause, designate the right team members, execute tasks and actions to resolve the problem.

  • 7D/8D Corrective Action
  • Supplier Quality Management
  • Product Issues
  • Customer Feedback
  • Non-Conformance Tracking
  • Employee Suggestion System
  • Customer Complaints
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caWeb Issue & Action Management

Consulting & Training Services

As a strategic Alliance Partner the Harrington Institute offers the following services to clients!

Consulting Engagements
Customized approaches to build more capable organizations, and secure lasting results.

Education & Training
Educational classes and training for Six Sigma, ISO 9000 Lead Auditor, Lean Processes and more.

Technology Solutions
Technical guidance in selecting IT products that are designed to improve organizational performance.

Harrington Institute
Professional Services

News

The Security Paradox Webinar

August 1, 2012 - Security professionals are faced with a challenging paradox. How to enforce a robust security model without it being so rigid that it impedes your business? The Harrington Group and ACM Business Solutions will be hosting a free technology briefing on August 15, 2012 at 1:30 PM.
Read more and register here >>

Ishikawa Medal

June 18, 2012 - Dr. H. James Harrington was honored by the American Society for Quality when they presented him with Ishikawa Medal on May 20, 2012. The Ishikawa Medal is presented yearly by ASQ to an individual who has demonstrated outstanding leadership in improving the human aspects of quality.
Read more here >>

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