External Entry
The external ComPort page allows any customer or member of the public to submit questions or problems for your quality team to deal with. This maintains the security of your system, but allows gives your clients a hands-on involvement in the resolution of problems.

Live Internal Record
ComPort creates a live record in HQMS and automatically assigns the record to the appropriate user to be addressed.

External Review
ComPort allows the outside party that initiated the record to review it at any time without compromising your secure system. The completes the loop and returns the results of the initiators feedback to them.