Manage every material and equipment non-conformance through an online database that
tracks every change to every record and limits access to those in your business
with the proper authorization. Produce reports and graphs through our powerful query
feature. Link and reference documents to any file or issue already in the system
or any new file or issue you choose to add.
HQMS allows you to manage all non–conformance issues in one centralized place. Track
customer complaints, product returns, and supplier issues so nothing can fall through
the cracks. Easily track status, progress and disposition of non–conformance. Non–Conformance
data collection, analysis and reporting has never been easier.

The HQMS Material Non–Conformance Module serves as a tracking system for all of
your team’s equipment malfunctions and hardware related issues. This module provides
users with the capabilities needed to successfully monitor equipment issues, replacement,
repair, and maintenance, while streamlining the parts acquisition process by allowing
users to keep track of supplier involvement. Like each primary HQMS module, the
Material Non–Conformance Module allows users to assign Corrective and Preventive
Actions, Root Cause Analysis Actions, individual tasks, and create Opportunity for
Improvement suggestions.