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Web-Based Issue Management and Team Action Resolution
caWeb4 is a mature product, currently being used by hundreds of small companies
and large corporations, on a global basis. The caWeb4 is sold and installed on a
customer's server or as a hosted solution where the Harrington Group can have the
system up and ready for you to use in less than 5 minutes.
Our caWeb customers all use caWeb in different ways. From corrective actions, to
customer complaints to supplier non-conformances and more. We offer caWeb with a
standard Issue and Action Management configuration or the Harrington Group pre-configured
solutions listed below:
Issue and Action Management
Tracking
This is the default configuration for caWeb4 and can be used for any form of issue
and action management.
Customer Complaints
This configuration allows for simple and accountable tracking of customer complaints.
Employee Suggestions
This configuration allows for simple and accountable tracking of employee complaints.
Supplier Issue
Tracking
This configuration allows tracking of Supplier Non-Conformances.
Corrective Action
Tracking
These configurations are for 7D and 8D Corrective Action process tracking.
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